Answers before you request a quote.
Use these answers to prepare the details needed for a faster response.
What details should I include for a pallet quote?
Include pallet type, size, approximate quantity, delivery or pickup location, condition requirements, timing, and whether the need is one-time or recurring.
Can Empire Pallets remove broken or excess pallets?
Yes. Pallet recycling and removal requests should include the approximate count, condition, access details, and whether recurring pickup is needed.
What is drop trailer service for?
Drop trailer service supports high-volume pallet generators that need onsite collection using a 53-foot dry van trailer.
Do export pallets require heat treatment?
International shipping commonly requires ISPM-15 heat-treatment compliance. Share export needs in the quote form so the correct lane is reviewed.
What areas are served?
The app is built around Phoenix-area operations. Share your address, city, or ZIP so pickup, delivery, or trailer fit can be confirmed.